Common questions and support documentation

Most Popular Articles

• I know my PIN number can be found on my membership card, but I don’t know my password.
• Nothing seems to be working. Is there someone I can contact at NJEA for assistance?
• I am a new member and haven’t gotten my membership card. How do I access the site?
• I have entered my correct PIN and password, but it doesn’t work. What do I do?
• I know my password but I can't find my card or my PIN. Do I need a new PIN?
• I have entered my PIN and my password and I am receiving a message that I am not an active member. What do I do?
• Can I change my PIN and password to something easier for me to remember?